Using the "Shop" Customer Accounts Platform

Modified on Mon, 2 Jun at 4:39 PM

Our customer accounts system is now handled by the "Shop" platform, which is built by Shopify.

This means that you no longer need to use a unique account for realitone.com. All webstores that use the Shop platform will share the same login information and profile.

This means we are no longer able to change your password.

In fact, we think Shop doesn't use passwords at all. Instead, it will send you a verification code to your email address or phone number you have stored in your Shop profile when created.


For all questions about customer accounts and the Shop platform, see the Shop help site: https://help.shop.app/en/shop


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