My product is asking me for a 16-digit number?!

Modified on Sun, 6 Apr at 7:37 PM

Correct! That's where you input your "Unlock Code" which is included at the top of your order's Downloads page.


This video (from 4:40) demonstrates where to get your Unlock code, and what to do with it!

https://www.youtube.com/watch?v=YU4UhKJZ3oc


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article